Receptionist - State Farm Agent Team Member Hamburg, NY

Receptionist - State Farm Agent Team Member

Full Time • Hamburg, NY
Responsive recruiter
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development
ROLE DESCRIPTION:

Office is located: 
8407 Boston State Rd, Boston, NY 14025
Jennifer Warren - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Our office is located in Boston, NY, and we serve the greater Erie County area—including Hamburg, Orchard Park, Eden, Colden, and Glenwood. As a lifelong resident with roots in Boston, Hamburg, and Eden, I began my State Farm journey in high school and have been proudly serving customers since 1991. My team and I are committed to providing friendly, knowledgeable service—often with help from our two beloved office dogs!

We’re passionate about giving back through local involvement, from supporting the rotary and snowmobile clubs to the local food pantry. I also proudly serve in an advisory role with the Chamber of Commerce and love staying connected through community events.

 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
Compensation: $38,000.00 - $50,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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